Shipping policy
At WerTool, we are committed to delivering your orders in a reliable and timely manner. This Shipping Policy outlines our processing times, delivery estimates, and shipping conditions.
Order Processing Time
- Orders are processed within 1–2 business days (Monday to Friday)
- Orders placed on weekends or public holidays will be processed on the next business day
- You will receive a confirmation email once your order is placed
Shipping Time
- Estimated delivery time: 2–4 business days after dispatch
- Delivery times may vary depending on your location and external factors such as courier delays or public holidays
Shipping Costs
- Shipping fees (if applicable) are clearly displayed at checkout before completing your purchase
- Any free shipping offers will be clearly indicated on our website
Order Tracking
- Once your order has been shipped, you will receive an email with tracking information
- You can track your order using the tracking link provided or via our Track Your Order page
Delivery Issues
If you experience any issues with your delivery:
- Please ensure your shipping address is correct at checkout
- WerTool is not responsible for delays caused by incorrect or incomplete address details
- If your order is delayed or lost, please contact our support team for assistance
Lost or Stolen Packages
WerTool is not responsible for lost or stolen packages confirmed as delivered by the carrier. If this occurs, please contact the shipping carrier directly.
Contact Information
Company Name: WerTool
Email: WerTool@support.com
Phone: +44 3341 450870
Business Address:
107 Pearsall Rd
Longwell Green
Bristol BS30 9BD
United Kingdom